Valley View Skilled Nursing
Nursing ServicesIt is the objective of Valley View Healthcare & Rehab to provide quality nursing care in an atmosphere where individuals are allowed to maintain their integrity, dignity, and identity.
Nutritional ServicesOur highly trained Dietary Department serves tasteful appetizing and nutritious home cooked meals for breakfast, lunch and dinner. We accommodate various food preferences.
Activities |
| ||
Our Activity Department offers a wide variety of activities which include: music, gardening, pet therapy, bus outings, parties and games. Our golf cart is often used for scenic rides in town. The outdoor enclosed patio area is a perfect place to enjoy the beauty of southeastern Minnesota. We have large group activities such as bingo, church services, musical entertainment, Bible study and weekly socials. For those with small group interests, we offer crafts, games, current events, reminiscing, senior fitness, or one on one visits from the staff.
Valley View Healthcare and Rehab Receives 2018 Customer Experience Award from
Pinnacle Quality Insight
Valley View Healthcare and Rehab, a Houston, MN – based provider of long-term care and rehabilitation, is proud to announce that they are the recipients of a Pinnacle Quality Insight’s 2018 Customer Experience AwardTM. Qualifying for the award in the categories of Overall Satisfaction, Nursing Care, Dining Service, Quality of Food, Cleanliness, Laundry Services, Response to Problems, Recommend to Others, Activities, and Professional Therapy Services, Valley View Healthcare and Rehabilitation displays a continued dedication to providing Best in Class senior healthcare services.
Michael Corchran the Administrator of Valley View describes receiving the award(s) as a true honor, stating that “We have an outstanding care team and they continually work hard to put the needs of our residents first.”
Throughout its 50 year history of serving the community, Valley View Healthcare and Rehab has placed a strong emphasis on ensuring that the individual needs of every resident are met. Over the course of 2017, a sampling of Valley View Healthcare and Rehab customers and their families have participated in monthly telephone interviews that include open-ended questions, as well the opportunity to rate Valley View Healthcare and Rehab in specific categories.
Every month, Valley View Healthcare and Rehab has gathered its real-time survey results in order to gain a better understanding of the resident’s needs and make improvements when necessary.
By qualifying for the Pinnacle Customer Experience Award™, Valley View Healthcare and Rehab has satisfied the rigorous demand of scoring in the top 15% of the nation across a 12-month average. Clients have the opportunity to achieve this Best in Class distinction on a monthly basis in many categories designed to accurately reflect each resident’s experience.
About Pinnacle Quality Insight
A customer satisfaction measurement firm with 20 years of experience in post-acute healthcare, Pinnacle conducts over 150,000 phone surveys each year and works with more than 2,300 care providers in all 50 US states, Canada and Puerto Rico.
Michael Corchran the Administrator of Valley View describes receiving the award(s) as a true honor, stating that “We have an outstanding care team and they continually work hard to put the needs of our residents first.”
Throughout its 50 year history of serving the community, Valley View Healthcare and Rehab has placed a strong emphasis on ensuring that the individual needs of every resident are met. Over the course of 2017, a sampling of Valley View Healthcare and Rehab customers and their families have participated in monthly telephone interviews that include open-ended questions, as well the opportunity to rate Valley View Healthcare and Rehab in specific categories.
Every month, Valley View Healthcare and Rehab has gathered its real-time survey results in order to gain a better understanding of the resident’s needs and make improvements when necessary.
By qualifying for the Pinnacle Customer Experience Award™, Valley View Healthcare and Rehab has satisfied the rigorous demand of scoring in the top 15% of the nation across a 12-month average. Clients have the opportunity to achieve this Best in Class distinction on a monthly basis in many categories designed to accurately reflect each resident’s experience.
About Pinnacle Quality Insight
A customer satisfaction measurement firm with 20 years of experience in post-acute healthcare, Pinnacle conducts over 150,000 phone surveys each year and works with more than 2,300 care providers in all 50 US states, Canada and Puerto Rico.
